Privacy Policy for ERPONE SaaS Application
1. Collection of Personal Data
ERPONE collects personal data such as name, email, contact information, and payment details to provide its services. The User consents to this data collection by using the service.
2. Use of Collected Data
The personal information collected will be used for the following purposes:
- Providing and maintaining the service
- Managing subscription payments
- Improving user experience
- Sending notifications and updates
3. Data Security
ERPONE employs industry-standard security measures to protect personal data. However, no security system is foolproof, and ERPONE cannot guarantee complete data protection.
4. Data Sharing
ERPONE will not share User data with third parties except:
- As required by law
- To trusted partners for operational purposes, such as payment gateways
- With explicit User consent
5. Data Retention
Personal data will be retained as long as necessary to fulfill the service or as required by law. Upon termination of the service, personal data will be archived or deleted as per legal requirements.
6. User Rights
Users residing in India have the right to:
- Access their data
- Request corrections to inaccurate data
- Request deletion of their data (subject to legal constraints)
Users can exercise these rights by contacting ERPONE’s customer service team.
7. Cookies and Tracking Technologies
ERPONE may use cookies and similar tracking technologies to enhance the user experience, track usage patterns, and manage the application. Users can choose to disable cookies through their browser settings, though this may affect the functionality of the service.
8. Changes to Privacy Policy
ERPONE reserves the right to update this Privacy Policy from time to time. Users will be notified of any changes, and continued use of the service implies consent to the updated policy.
Application Usage Policy for ERPONE SaaS
1. Acceptable Use
Users are expected to use ERPONE in compliance with all applicable laws and regulations. Prohibited activities include, but are not limited to:
- Using the platform for illegal or unauthorized purposes
- Uploading, transmitting, or distributing malicious software or viruses
- Exploiting system vulnerabilities or attempting unauthorized access to ERPONE systems
2. Fair Use
ERPONE offers resources based on a fair usage policy. Users must ensure that their usage aligns with the subscription terms, particularly regarding data storage, processing power, and bandwidth. Abuse of these resources, such as overuse or intentional misconfiguration, may lead to temporary suspension of access or additional charges.
3. Intellectual Property
All intellectual property rights in the software, documentation, and content provided by ERPONE remain the exclusive property of ERPONE Pvt. Ltd. The User is granted a limited license to use the application solely for the duration of their subscription.
4. Data Protection and Confidentiality
While ERPONE employs best practices for security, the User is responsible for protecting confidential and sensitive information stored within their account. Users must adopt strong security practices, such as using complex passwords and enabling two-factor authentication.
5. Violations
ERPONE reserves the right to investigate any suspected violations of this usage policy. In the event of violations, ERPONE may take corrective actions, including account suspension or termination, and report illegal activities to relevant authorities.
6. Third-Party Integrations
The ERPONE application may offer integrations with third-party tools or software. Users acknowledge that ERPONE is not responsible for the performance, data security, or compatibility of these third-party integrations.
Local Installation Clause - Hosting, Data Backup, and Security Disclaimer
- Intranet Hosting and LAN Access
The application is designed to function in various environments, including local intranets and access through Local Area Networks (LAN). However, the responsibility for hosting the application within an intranet environment, including setup, configuration, and ongoing management, lies solely with the client. We do not assume any responsibility for performance, availability, or functionality when the application is hosted on your internal infrastructure. - Data Backup
It is the sole responsibility of the client to ensure that proper data backup mechanisms are in place when hosting the application within their intranet or LAN environment. We will not be responsible for any data loss, corruption, or backup failures occurring due to inadequate backup systems or processes on the client’s part. - Data Security
The client is fully responsible for the security of their network, server infrastructure, and application when hosted within their internal environment. This includes, but is not limited to, protection against unauthorized access, data breaches, malware, or other forms of cyber threats. We will not be held liable for any security breaches, data theft, or other cybersecurity incidents that may occur. - Support
Our support services will not include troubleshooting, managing, or resolving issues related to hosting within your intranet or LAN environment. Any hosting, backup, or security-related issues must be managed internally by the client’s IT team or third-party service providers engaged by the client.